- Basic Troubleshooting
- Restart ProPresenter
- Restart Display (TV or Apple TV)
- Restart Mac
- If these steps do not solve the problem, continue to the next step.
- Enable AirPlay
- Before you begin Step 2, put your display in AirPlay mode or turn on your Apple TV.
- Go to System Preferences > Displays
- Click ‘Add Display’ at the bottom of the screen
- Select your display
- An icon should appear on your top menu bar.
- Configure Screens
- Go to ProPresenter > Screens > Configure Screens
- If you are using an audience screen, delete the stage screen
- If you are using a stage screen, delete the audience screen
- On the desired screen, go to Output > [AirPlay Display]
- Enable your desired screen
- Close screen configuration
- NOTE: If only outputting a single screen from ProPresenter over AirPlay, a bug can occur when having more than one screen can override the other (i.e. Stage overriding Audience and vise versa). This is why steps B. and C. are critical.
If a problem persists, please open a ticket.