- Uninstall the printer
- Go to Settings > Devices > Printers & scanners
- Click on your printer, and underneath, it click on ‘Remove device’
- Re-add the printer
- Click on ‘Add a printer or scanner’. Windows will scan your local network for printers, your printer should appear on the list.
- When your printer appears, click on it. Windows will reinstall it.
If a problem persists, please open a ticket.